Click on the following links to access information about: shipping and delivery, customizations, sewing arrangement, size guide, and exchanges and returns.
Are the prices in the online store and physical stores the same?
Not necessarily. In a physical store, the correct price will always be the one on the tags.
Are items marked as "out of stock" restocked?
All items are restocked as quickly as possible or removed from the website.
Will I receive the same product I see in the photo?
The photos are taken with high quality to reflect each product in detail. You may notice differences in products where the raw material and the manufacturing process influence the result, such as handmade items. Our team will make every effort to ensure that the colors of the products shown on www.mauiofficial.com are as accurate as possible. However, since computer monitors vary, we cannot guarantee that your monitor will display the exact colors.
How can I verify that I made my purchase correctly?
After placing your order, you will receive an email confirming the receipt of your order. If you do not receive it, please inform us through our contacts page.
Where can I receive my order?
You can receive it at the address of your choice.
What is the availability of the products in our online store?
All items available in the online store are in stock at the time of purchase. Information about the availability of the products is continuously updated. However, the likelihood of stockouts for products sold in the online store increases the longer the time between adding the product to the cart and confirming the order. If multiple buyers place the same product in their cart, stockouts may occur, and in this case, the first confirmed order will take priority.
For any other questions, please use our contacts page.